In today’s world, interoperability is more important than ever as patients may see multiple providers or receive care from multiple health systems to address a single health issue. In the interest of increasing patient safety and improving the patient experience, health systems must be able to communicate with one another regarding important patient health information. Information that one provider sends to another could save a life or, at the very least, take the burden of tracking/providing information off of the patient.
According to research posted by the Office of the National Coordinator for Health Information Technology concerning non-federal acute care hospitals in the U.S.:
Only 46% of hospitals had required patient information from outside providers or sources available electronically at the point of care.
2. Only 18% of hospitals reported that their providers “often” used electronically received patient health information from outside sources when treating their patients; 35% said they “sometimes” did, 20% said “rarely,” 16% said “never,” and 11% did not know. The top reasons for rarely or never using electronically received patient health information from outside sources were: the information is not available in the EHR as part of the clinician’s workflow (53%), it’s difficult to integrate healthcare data in the EHR (45%), the information isn’t always available when needed (40%), and the information is not accessible in a useful format (29%).
55% of hospitals named their exchange partners’ EHR systems’ lack of ability to receive data as a barrier to interoperability.
Only 38% of hospitals had the ability to use or integrate healthcare data from outside sources into their EHRs without manual entry.
Only 26% of hospitals conducted all 4 core domains (electronically sending, receiving, finding, and integrating/using key clinical information) of interoperability in healthcare. The number of hospitals that have achieved interoperability in healthcare is simply too low to guarantee patient safety and the continuity of care that patients deserve. Improving the patient experience will depend on hospitals’ ability to integrate healthcare data and IT systems with the use of solutions that create complete (sending, receiving, finding, AND integrating/using data), rather than partial, interoperability in healthcare.