FOR IMMEDIATE RELEASE: June 10, 2022
Elgin, IL: HealthWare Systems has promoted two dedicated and key employees, Kimberly Smelley and Brian Schnitker. Kim Smelley has been promoted to VP, of Implementation, and Brian Schnitker has been promoted to Director, of Implementation and Support.
As the Vice President of Implementation, Kim’s primary goal is to drive process improvement that aligns with changing customer needs. Her responsibilities in this role include identifying opportunities for new service offerings and working with Development, Sales, Marketing, and Deployment to ensure flawless execution and implementation of all services to client sites.
As the Director of Implementation and Support, Brian’s goals are to lead the team in delivering effective project management, to provide quality customer-focused deliverables, and to ensure that the company’s customer support exceeds expectations.
HealthWare’s CIO, Doug Gruner, announced the promotions on June 6th and said:
“Both Kim and Brian have been instrumental in the successful deployment and support of our products for many years and are well-deserving of these promotions. We are excited to see how they elevate and improve the implementation process, grow the team, and continue to provide our customers with the highest level of attention.”
Kim Smelley has been with HealthWare Systems since 2012. She has over twenty years’ experience in the Health Care Revenue Cycle field focusing on implementation and management of revenue cycle technology products and services.
Kim also has been an active volunteer with the Texas Gulf Coast Chapter of HFMA at both the chapter- and state-level over the past 10 years. She served as the 2017-2018 Chapter President and is a current Voting Director and Sponsorship Co-Chair.
Brian Schnitker has been with HealthWare Systems since 2002. Initially hired as a Support Engineer, he quickly moved through the ranks to become the Support Team Lead, Project Manager, Senior Project Manager, Senior Product Manager, and Support Manager. Brian has implemented and supported HealthWare’s suite of products for the last twenty-plus years and brings a wealth of invaluable knowledge to his new position.
As a graduate of the U.S. Air Force Academy, Brian incorporates the values and teachings of the military into daily operations within the company to ensure that HealthWare Systems’ customers receive the best experience as efficiently and effectively as possible.
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