Increase Patient Volume with a Patient Tracking System
Posted on Monday, October 28, 2019
A patient tracking system offers numerous benefits that can help you increase patient volume, serve more patients, and generate more revenue. HealthWare’s patient tracking system, ActiveTRACK, is proven to do just that.
Here are just a few ways our patient tracking system can increase patient volume: Provides Real-Time Data
ActiveTRACK monitors patient arrival, registration, patient wait times, and clinical transitions to detect bottlenecks in real-time. This enables facilities to proactively adjust resources and staffing needs – rather than waiting until an end-of-shift report or patient complaint to react to issues that may be limiting the number of patients who can be seen.
ActiveTRACK also quickly identifies no-shows so that the facility can call these patients as soon as possible to try to get them in the same day or to reschedule.
Improves Patient Throughput
Facilities that are equipped to address bottlenecks in real-time operate more efficiently and greatly improve patient throughput.
In addition to finding bottlenecks, ActiveTRACK improves patient throughput by lowering patient wait times and registration wait times. In fact, it reduced wait times by 75% at an acute care facility in the Chicago Suburbs.
Our patient tracking system also notifies porters, clinicians, and staff regarding patient status and needs and can link the valet service to the discharge process. This ensures patients are not sitting around waiting for their vehicles, but that their vehicles are waiting and ready to go as soon as they are – vastly improving the discharge process and making a bed available for another patient much sooner.
Detects Scheduling Deficiencies
An acute care facility in the Chicago Suburbs used data produced by ActiveTRACK to significantly improve scheduling in the CT Department. ActiveTRACK showed that the average exam without contrast took 7.5 minutes and the average exam with contrast took 20 minutes. Yet, when scheduling these appointments, the facility allotted 15-30 minutes per exam.
Reducing the time allocated to each exam gives the facility the opportunity to schedule and perform 2-4 more exams per day. This equates to an increase of $1.9 to 3.7 million in potential revenue per year.
For more information, you can read the full case study here.
